Gaya APA

THE INFLUENCE OF LEAD TIME AND SERVICE QUALITY TOWARD CUSTOMERS SATISFACTION [A Case Study of Shipping Company JNE in Cikarang]. (2011). BEKASI: President university.

Gaya MLA

THE INFLUENCE OF LEAD TIME AND SERVICE QUALITY TOWARD CUSTOMERS SATISFACTION [A Case Study of Shipping Company JNE in Cikarang]. . BEKASI: President university, 2011. Text.