Gaya APA

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT TOWARD CUSTOER SATISFACTION AND ITS IMPLICATIONS ON CUSTOMERS LOYALTY (A CASE STUDY OF JINGDONG ONLINE SHO[ IN CHINA). (2016). BEKASI: President university.

Gaya MLA

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT TOWARD CUSTOER SATISFACTION AND ITS IMPLICATIONS ON CUSTOMERS LOYALTY (A CASE STUDY OF JINGDONG ONLINE SHO[ IN CHINA). . BEKASI: President university, 2016. Text.