Gaya APA

ANALYZING THE IMPACT OF RETAIL SERVICE QUALITY AND BRAND IMAGE TOWARD CUSTOMER SATISFACTION AND CUSTOMER TRUST AND IT'S IMPLICATION TO CUSTOMER LOYALTY : A STUDY CASE OF SHELL GAS STATION. (2016). BEKASI: President university.

Gaya MLA

ANALYZING THE IMPACT OF RETAIL SERVICE QUALITY AND BRAND IMAGE TOWARD CUSTOMER SATISFACTION AND CUSTOMER TRUST AND IT'S IMPLICATION TO CUSTOMER LOYALTY : A STUDY CASE OF SHELL GAS STATION. . BEKASI: President university, 2016. Text.